Affected components
Customer Support Services
Updates
Complete
Maintenance has completed
Fri, Sep 26, 2025, 09:00 PM
In progress
Maintenance has started
Fri, Sep 26, 2025, 06:14 AM(14 hours earlier)
Scheduled
Our customer support telephone service may be intermittently unavailable for up to 3 hours on Friday 26 September 2025.
If you cannot reach us on our usual numbers (01245 975920 or 020 3137 0455), please call our backup line: 020 3514 6869.
Email support and live chat will remain fully available throughout.
We will update this page as soon as service is stable.
Mon, Sep 22, 2025, 09:18 AM(3 days earlier)
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